Service Order Disclaimer

1. I understand that a non-refundable deposit is required on all repairs not covered under a product warranty or service contract. Without being notified, I agree to pay up to the minimum approval amount stated on the service order. I understand that 25 Bravo Services will notify me for approval of all repairs that will exceed the minimum approval amount stated on the service order before my product is repaired. If I do not approve of the estimate, the product will be returned to the drop of location unprepared.
2. I understand that 25 Bravo Services will strive to meet the Estimated Completion Date, but the date may be changed by 25 Bravo Services.
3. Replacement parts will be new or rebuilt parts that perform to the factory operational specifications of the product.
4. I agree that 25 Bravo Services technicians may repair all apparent defects unless otherwise requested. 25 Bravo Services may install software, utilize remote access and/or send my product to a regional service center, vendor or third party service, which may be out of state, in order to complete the repair.
5. I understand and accept that for software installs 25 Bravo Services may accept end user agreements on y behalf.
6. For no additional charge, 25 Bravo Services will correct any hardware defects in workmanship of the repair services provided they are reported to 25 Bravo Services within 30-days from the date of pick up. This provision does not apply to virus / spyware removal or software repairs.
7. I understand that I must report any physical damage (i.e., dents or scratches) of my product (s) at the time of pick up/delivery or I waive any claims I may have related to such physical damage.
8. UNCLAIMED GOODS. I understand that this service form must be presented when picking up my completed product. When my product is complete, 25 Bravo Services will attempt to notify me via U.S. certified mail if they can not contact me via telephone. 25 Bravo Services accepts no responsibility for any product not picked up within 3 weeks after 25 Bravo Services obtains a receipt indicating delivery or attempted delivery of the certified letters was made. I agree that 25 Bravo Services may dispose of any unclaimed goods and herby release 25 Bravo Services and waive any claims regarding such disposal.
9. By signing below, I agree to a minimum labor charge for troubleshooting my product in the event that such labor charges are not covered by my product warranty or service contract. I agree that charges for parts and labor may apply to the repair services I request if not covered by a product warranty or service contract, and I must refer to the terms and conditions of my product warranty or service contract for information about coverage and applicable charges. For example, problems with product that may not be covered by a warranty or service contract might include damage that is the result of acts of nature (i.e., lightening, floods, infestations, etc.); cleanings, customer adjustments or instructions.
10. I AGREE THAT I MUST BACK UP MY DATA AND REMOVE ALL MEDIA FROM MY PRODUCT. 25 Bravo Services will NOT back up any data on my computer or other product unless I specifically request 25 Bravo Services to do so for an applicable fee prior to the performance of any repair or service. I, UNDERSIGNED, AGREE THAT PRIOR TO DELIVERING MY PRODUCT TO 25 Bravo Services FOR REPAIRS OR SERVICING IT IS MY RESPONSIBILITY: (1) TO BACK UP THE DATA ON MY PRODUCT; AND (2) TO REMOVE ALL MEDIA FROM MY PRODUCT. FURTHER, I AGREE THAT WHETHER OR NOT I REQUEST 25 Bravo Services TO BACK UP ANY DATA, IN NO EVENT SHALL 25 Bravo Services AND /OR ITS THIRD PARTY SERVICE PROVIDER BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY LOSS, ALTERATION OR CORRUPTION OF ANY DATA OR LOSS OF ANY MEDIA FROM MY PRODUCT.
11. As a courtesy we provide our customers with free of charge software diagnostics. Hardware related diagnostics start from $19.99 as minimum charge and can go up to $74.95 for full spectrum hardware diagnostics with report
12. I verify that I have read this Service Order Disclaimer and that the name, address and phone number listed above in the customer information section is accurate.

                                                             Signature: ………………………….                                                   Date: …………………..